Overview

The Louisiana Homeowner Assistance Fund (HAF) is a financial relief program to help homeowners financially impacted by COVID-19.

The program will provide up to $25,000 in financial aid to low- to moderate-income families who are behind on their mortgages and at risk of foreclosure.

Funded through the U.S. Dept. of Treasury and administered by the Louisiana Office of Community Development, the program will provide an allocated $146.7 million in funding to eligible homeowners to prevent mortgage delinquencies, defaults, and foreclosures.

Eligible Assistance

Louisiana’s HAF program will provide mortgage assistance to eligible households, providing both reinstatement payments and payments over time for:

Mortgage loans in forbearance

Delinquent loans not in forbearance

Loans in foreclosure

Applicant Process

1. Create a Profile

Create an account and access the application portal. After answering the pre-screening questions, you will then be prompted to register with a unique username and password. Once you have registered, you will be able to fill out and submit an application.

Throughout the process, you will be able to access your application and check the status at any time by signing into the application portal.

2. Submit Application

The online application allows you to quickly enter information about you and your property. To access application guidelines and other support materials, please visit the Resources page. Once all information has been entered and your application indicates it is 100% complete, the system will prompt you to submit your application.

3. Eligibility Review

Your application will be assigned to a case manager for eligibility review. Case managers will contact homeowner applicants via the application portal to obtain any additional documentation required to complete processing.

4. Check Your Status

You will be able to log in to the portal at anytime to check the status of your application and see when it has been approved.

5. Funding is Transferred

In most cases, mortgage servicers will be paid directly on the homeowner’s behalf.

Additional Resources

Counseling

If you need advice, find a HUD-approved housing counselor near you:

Call: 1.800.569.4287 or 1.888.995.HOPE (4673)

Visit: hud.gov or consumerfinance.gov

Legal Assistance

If you need a lawyer or legal assistance, there are tips for finding a lawyer from the Consumer Finance Protection Bureau as well as legal resources in Louisiana. If you’re a servicemember, you should consult with your local JAG Legal Assistance Office.
American Bar Association’s Legal Help: FindLegalHelp.org
Legal Services Corporation: lsc.gov

For more information regarding federal financial programming in response to COVID-19, please visit:

The Consumer Financial Protection Bureau: COVID Housing Assistance: consumerfinance.gov
National Consumer Law Center: COVID Mortgage Relief Resources: library.nclc.org